Frequently Asked Questions

Fit & product

How does the Snapback V1 fit?

It comes in a universal size with an adjustable snapback closure. View the fit guide.

Which color is available?

The first drop is beige / black.

Will sold-out products return?

Restocks are announced when confirmed. Follow @tnlvzn.apparel for updates.

Orders & shipping

Where do you ship?

We ship within the United States. Available shipping options and charges appear at checkout.

How do I track an order?

Open the order-status link in your confirmation email. More tracking help.

Can I change or cancel an order?

Contact us with your order number as soon as you can. Contacting us does not guarantee that an order can be changed or canceled.

Where can I ask about processing, returns or exchanges?

Contact TNLVZN before ordering if you need help with processing times, return eligibility or exchanges.

Discounts

How do I use a discount?

Enter your code at checkout using the email associated with the offer. First-order offers require no previous orders, can be used once per customer, and cannot be combined with other discounts. If your code does not apply, check its terms or contact us before placing the order.